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Create Payment Request for a Buyer

As a Sevi Agent (Seller Rep), you can create payment request of orders on behalf of your customers.

Follow these steps:

1. Open Payment Request​

From your Agent Accounts, tap on Request Payment.

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2. Start a New payment Request​

Tap Request Payment to open the order form.

Create Order Form

3. Fill in Order Details​

On the order form, complete the following fields:

  • Select Seller → Choose the seller who will fulfill the order. (Mandatory)
  • Select Buyer → Choose the buyer for the order. (Mandatory)
  • Invoice Upload → Attach invoice or supporting documents (optional).
  • Order Amount → The total amount requested by the buyer on the order. (Mandatory)
Order Details

4. Create Payment Request​

Once all details are filled in:

  • Tap Continue whereby a modal will appear you can either slide down the modal, click Next Step for buyer to pay upfront cash or Confirm Payment for Full Credit buyer as shown below respectively.
Order Details Modal request payment 1 Order Details Modal request payment 1
  • The buyer will get a notification in their Sevi app Payments section under Important Action with a confirm button.
  • When tapped, it will display a modal:
    • Order Amount
    • Seller Name
    • Order Number
    • Payment Methods

5. ✅ Buyer Confirms & Pays​

  • When the seller delivers the order, the buyer must tap Confirm & Pay in their app.
  • If Pay Later was chosen, payment will be due as per the credit terms.
  • If Pay Now was chosen, payment will be made instantly via an M-Pesa prompt or Sevi Wallet option.

Sample Screens for Split Payment Options​

1. Pay Later Full Credit (Sevi):​

Payment Request Notification on payment Confirm Payment Screen Full Credit option 1 Confirm Payment Screen Full Credit option 2 Payment Success Pay Later

2. Pay Now Directly (M-Pesa/Sevi Wallet):​

Confirm Payment Screen Pay Now option 1 Confirm Payment Screen Pay Now option 2 Confirm Payment Screen Pay Now option Mpesa Confirm Payment Screen Pay Now option Prompt Screen Confirm Payment Screen Pay Now option Mpesa Prompt Payment Success M-Pesa
tip

Remind the buyer to only confirm & pay the order once delivery has been fulfilled by the seller.