Create Payment Request for a Buyer

As a Sevi Agent (Seller Rep), you can create payment request of orders on behalf of your customers.

Follow these steps:

1. Open Payment Request

From your Agent Home, tap on Create Payment Request.

Tap Create Payment Request to open the order form.

On the order form, complete the following fields:

Order Amount → The total amount requested by the buyer. (Mandatory)
Reference Number → An internal or invoice reference (optional).
Payment Option:
- Pay Later → Buyer pays later as per the credit terms (Order Now, Pay Later).
- Pay Directly → Buyer pays immediately using M-Pesa to confirm the order.
Select Buyer → Choose the buyer for the order. (Mandatory)
Select Seller → Choose the seller who will fulfill the order. (Mandatory)
Invoice Upload → Attach invoice or supporting documents (optional).

At the bottom of the screen, the Total Order Amount will be displayed.

Once all details are filled in:

Tap Create Payment Request.
The buyer will get a notification in their Sevi app under Important Action with a confirm button.
When tapped, it will display:
- Order Value
- Seller Name
- Order Number
- Payment Methods

When the seller delivers the order, the buyer must tap Confirm & Pay in their app.
If Pay Later was chosen, payment will be due as per the credit terms.
If Pay Directly was chosen, payment will be made instantly via an M-Pesa prompt.