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Create a Payment Request

As a seller, you can create and send a Payment Request for the orders to your buyers directly through the Sevi App.

1. Open “Payments” Section​

  • From your Seller Home Dashboard, tap + Create Payment Request.
  • Or tap Payments → then tap + Create Payment Request.
Create Payment Request on Seller Home Create Payment Request on Payments

2. Enter Order Details​

On the order form, complete the following fields:

  • Order Amount → The total amount of the order. (Mandatory)
  • Reference Number → An internal or invoice reference for your order tracking.
  • Payment Option: (Mandatory)
    • Pay Later → Buyer pays later as per the credit terms (Order Now, Pay Later).
    • Pay Directly → Buyer pays immediately using M-Pesa to confirm the order.
  • Select Buyer → Choose the buyer for the order. (Mandatory)
  • Invoice Upload → Attach invoice or supporting documents (optional).

At the bottom of the screen, the Total Order Amount will be displayed and also buyer's available credit.

Order Details for Seller
tip

Make sure the buyer’s phone number matches the one linked to their Sevi account.
This ensures the request appears correctly on their end.

3. Send Payment Request​

Once all details are confirmed:

  • Tap Create Payment Request.
  • The buyer will receive an SMS and in-app notification.
  • The payment request will appear in your Payments List with a status of Pending.

4. Payment Confirmation​

Once the buyer confirms and selects their payment option:

  • If Pay Later → Sevi processes the credit and pays you immediately upon buyer confirmation.
  • If Pay Directly → payment is completed through M-Pesa instantly.

You can track payment status under Payments.

Payments List with Pending

Next: Learn how to Cancel or Edit a Payment Request.