Payments Overview

The Payments section helps you manage and track all payment requests you’ve created for your buyers.

Viewing All Payments

1. From your Seller App, tap on the Payments tab in the bottom navigation bar.
2. You’ll see a list of all payment requests, including their current status — Pending, Awaiting Shipment, Delivered, Refunded, or Archived.
3. Tap any payment to view its full details such as:
   • Order Value
   • Order Number
   • Created Date
   • Buyer Name

Filtering Payments

Use the Filter button to easily find specific orders by their status:

Filter Option	Description
Show All	Displays every payment request regardless of status.
Quote (Pending)	Shows all pending payment requests not yet confirmed by the buyer.
Awaiting Shipment	Lists orders confirmed by buyers and awaiting delivery.
Delivered	Shows completed orders that have been delivered to buyers.

Actions on a Payment

When you tap an individual payment request, you can:

• Edit Payment – Modify order details (only if status is Pending).
• Cancel Payment – Cancel an unconfirmed request.
• Request Payment – Remind the buyer to confirm and pay via M-Pesa.

tip

Regularly review your payments list to stay updated on pending or delivered orders.
This helps you follow up efficiently with your buyers.