Transactions and Withdrawals
Transactions
On the home screen, press the "Transactions" button. The app will open the Transactions screen, where your transactions for the current account will be displayed. When you press the "Filter by Date" calendar icon, you can select a date range to view only the transactions within that range. You can also select a single day by pressing on a specific date to view only the transactions for that day.
How to Withdraw
When a payment is made to your Sevi account, you might want to withdraw your balance to your M-Pesa or bank account. Here is a step-by-step guide on how to withdraw your balance.
Step 1: On your home screen, you will see your "Account Balance." Tap on the "Send" button.
Step 2: If you have not added a settlement method, tap on Add Settlement. Choose your desired method, fill in your information, and add the settlement method.
Step 3: If you already have settlement methods, ensure the desired method is selected.
Step 4: Enter the amount you would like to withdraw and add a description. The amount should be at least 20 KES. Then, press Send Money.
- Refer to the screenshot in step 3
Step 5: Your money is now on the way to the selected settlement method. If you experience any issues during the withdrawal, please contact support.