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Transactions & Withdrawals

This section helps you view all your transactions and withdraw funds from your Sevi wallet to your preferred settlement account (M-Pesa or bank).

View Transactions​

  1. From your Seller Home screen, tap Transactions.
  2. The Transactions screen displays all activities for your current account, including payments received and withdrawals made. You can tap on any payment to see more details.
  3. To refine your view:
    • Tap the calendar icon to filter by date range.
    • Or tap a specific date to view transactions for that day only.
Transactions Button Transactions Screen Calendar Filter
tip

Filtering helps you track your daily, weekly, or monthly performance easily.

Withdraw Funds​

When you receive payments to your Sevi account, you can withdraw your balance directly to M-Pesa or your bank account.

Step 1: Open the Send Option​

From your Seller Home, tap the Send button next to your account balance.

Step 2: Add or Choose a Settlement Method​

  • If you don’t have any settlement methods yet:
    1. Tap Add Settlement.
    2. Choose your preferred option: M-Pesa or Bank Account.
    3. Enter your details and save.
Add Settlement Settlement Methods
  • If you already have one:
    Ensure the desired method is selected before proceeding.
Settlement Selection

Step 3: Enter Withdrawal Details​

  1. Enter the amount you wish to withdraw (minimum KES 20).
  2. Add a short description.
  3. Tap Send Money to confirm.

The withdrawal will be processed and sent to your selected settlement method.

Step 4: Confirmation​

Once processed, your withdrawal will appear under your Transactions list.
If you encounter any delays or errors, please contact Sevi Support for assistance.

tip

For smooth withdrawals, ensure your settlement details are up to date and match your business registration name.