Payment Status

Each payment request on Sevi goes through specific statuses from creation to completion.
Here’s what each status means and what actions you can take:

Status	Meaning	Next Steps
Pending	The payment request has been created and is awaiting buyer confirmation.	The buyer needs to review and confirm. You can still edit or cancel the request at this stage.
Awaiting Shipment	The buyer has confirmed the payment request, and the goods are ready for delivery.	Deliver the goods as agreed. Once confirmed by the buyer, Sevi releases your full payment.
Delivered	The goods have been successfully delivered to the buyer.	Sevi releases full payment to your seller wallet after buyer confirmation. The buyer then repays Sevi per their plan.
Refunded	The payment request has been cancelled or reversed, and the buyer’s funds have been reimbursed.	Review the reason for the refund. Contact Sevi Support if you need clarification.
Archived	The payment request is closed and removed from the active list.	This can happen if the buyer has reached their limit, has unpaid orders, or the request was rejected. Contact Sevi Support if unsure.

tip

Only Pending payment requests can be edited or cancelled.
Once moved to Awaiting Shipment, the request is locked for processing.