With your order(s) placed on your suppliers’ web-shop, you will be prompted to go to your Sevi App. Open the Sevi app and login with your PIN.
Go to orders
On your Sevi App tap on
Orders to view the orders you placed. This section will give you an overview of orders and their status. A new order has status pending which means you still have to select your payment plan.
Tap Payment Option
To select a payment plan for a specific order, click on
Choose the payment plan you wish to use
Depending on e.g. your order size, your supplier and your personal track record you will be presented with different payment plan options. Each payment plan shows:
- number of instalments to be made
- instalment interval (weekly or monthly)
- fees for using the payment plan
- amount per instalment
- deposit amount
DIRECT PAY is a payment in full from your Sevi account to your supplier, this equals to a cash payment.
WEEKLY PAYis a payment plan with weekly instalments.
MONTHLY PAYis a payment plan with monthly instalments.
AT ONCEis a payment plan with one instalment at the end.
To find out more about Payment Plans,
What if I do not see any Payment Plans?
Click the check-box to agree with the terms. The main terms are shown in the app, the full terms can be seen through the link
All terms. When paying late a late fee is charged, the highth of this late fee is shown in under the main terms.
Complete order to finalize your payment.
NOTE: when you complete your order the deposit amount is automatically deducted from your Sevi account. When the balance of your Sevi account does not suffice to pay for the deposit, you will be instructed to Top-up your Sevi account before you can complete your order.
How to Top-up your Sevi account,
Your supplier is notified you paid the deposit for your order and is instructed to deliver the order. Once the order is delivered your payment plan starts. In the
Order section you find the status of your order.