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Step 3: Create a Payment Request

As a buyer, you can make payments to your supplier (seller) in two ways:

  1. Through a manual payment request created by your agent or supplier
  2. Through a supplier’s online shop (integrated with Sevi API)

In both cases, the Payment Request will appear in your Sevi App for you to review and confirm.

Option 1: Payment via Agent or Supplier (Manual Request)​

If your supplier doesn’t have a website-shop, mobile-app or ERP integrated with our Sevi API:

  1. The supplier (or their agent) will create a Payment Request on your behalf.

  2. You’ll be notified via SMS and in-app notification.

  3. Open your Sevi app → go to the Payments section or under Important Actions.

  4. Tap Confirm to review the payment details (Your Payment Method, Order Amount, Pay Later Amount, Supplier Name, Order Number).

    Payment Request Notification on payments Confirm Payment Screen Payment Options Confirm Payment Screen Full Credit option 1 Confirm Payment Screen Full Credit option 1 final screen

Option 2: Payment via Supplier Web-Shop​

If your supplier has an online shop connected with Sevi:

  1. Visit the supplier’s website-shop or app.

  2. Select the products you want to purchase and add them to your cart.

  3. At checkout, choose Sevi as your payment method.

    Supplier Webshop Checkout Sevi Checkout Phone Number
caution

Make sure the phone number you enter at checkout is the same one linked to your Sevi account. Otherwise, your payment request won’t sync.

After checkout, you’ll receive a notification in your Sevi app with the payment details.

Next Step: Confirm & Choose Payment Methods​

Once your payment request appears in Sevi (from either method), you must confirm and select how to pay:

  • Lipa na Sevi (Pay with your Sevi credit limit) - This is a full credit option if your limit sustains the full order amount.
  • Split Pay (Pay a bit now and the rest later) - This is an option whereby if your order amount exceeds your available credit limit, so you can pay the topup via M-pesa or Sevi Wallet and the rest will be paid by Sevi using the available credit limit.
  • Lipa Direct (Pay with M-pesa or your Wallet balance) - This is Same as Cash payment.
caution

Kindly tap Confirm once your goods have been delivered by the supplier. (Depending on your Supplier Terms)

Sample Screens for Confirming Payment Methods

1. Lipa na Sevi​

Payment request notification screenConfirm payment options screenFull credit payment selected screenEnter Sevi PIN confirmation screenPayment success confirmation screen

2. Split Pay​

Split pay option initial screenSplit pay payment amount adjustment screenSplit pay amount selection screenSplit pay M-Pesa payment initiation screenSplit pay confirmation screenM-Pesa STK push confirmation screenSplit pay success screen

3. Lipa Direct​

Payment request notification screenConfirm payment options screenLipa direct option selected screenM-Pesa payment initiation screenM-Pesa STK push confirmation screenPayment success confirmation screen